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Trade and words

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1. To make a better offer, to give an additional discount. (

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)   [co...] (2 words)

2. To have a reduction, to pay less for the product. (

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)   [d...]

3. To pay the bill, to settle the account. (

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)   [i...]

4. The department which handles all customer complaints and issues as well as questions and assistance. (

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)   [cu...] (2 words)

5. To make a complaint, which often involves filling in a form. (

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)   [c...]

6. To have a reimbursement, to get your money back. (

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)   [r...]

7. It is financially advantageous. (

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)   [b...]

8. The price is much lower than market value. (

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)   [s...]

9. A statement giving the likely cost of something, document appraising the value of something. (

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)   [e...]

10. To make a business arrangement. (

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)   [d...]

11. The amount offered or proposed, a statement of what one will give for something, an offer of a price. (

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)   [b...]